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WHY YOU SHOULD OUTSOURCE WITH DCI OUTSOURCING?

DCI Outsourcing works with clients from around the globe in their quest to take their businesses to another level of competency and efficiency. We partner with our clients to bring the highest level of customer satisfaction and retention in whatever customer service we are providing. DCI Outsourcing provides a pool of competent, well trained staff that offers small to medium sized companies a fully functional support team to ensure the company’s growth.

DCI Outsourcing provides solutions and services that create tremendous VALUE for its Clients globally. It possesses over 14 years of experience in the BPO industry helping companies around the world grow and establishing credibility and trust with its partners. DCI Outsourcing understands the nuances in the contact center industry guaranteeing its clients a history of excellent performance.

OUR SERVICES

BACK OFFICE

DCI OUTSOURCING offers the back office services needed to help a business run smoothly and efficiently and gain greater operational efficiencies while still effectively servicing its customers.

LEAD GENERATION

DCI OUTSOURCING can help your business grow through its Lead Generation Service. Lead generation is used by the largest Fortune 500 companies. It is an extremely effective marketing tool for generating more business and increasing sales.

NETWORK SUPPORT

DCI provides Network support Services for business organizations and agencies around the globe that oversee complex networking environments and require high availability. We are proud to say that we have over eight years of experience in handling different Network Operations Center accounts.

SALES SUPPORT

DCI OUTSOURCING is your one stop solution for all your company’s Inbound or Outbound Telemarketing needs. We have a pool of highly qualified call center agents to help you reach the important goals and milestones your company has set and provide a first class experience for your customers.

OUR TEAM

DCI Outsourcing is a combination of a highly proficient team of agents and management created to serve your outbound and inbound customer needs.

Our main call center facility is located within the National Capital Region of Manila in the Philippines with 200 seats… and we are growing! We offer a diverse workforce of skilled creative English speaking talent to work with you.

Our company’s mission is to offer solutions beyond expectations and to maximize the value of your customer service, to increase customer satisfaction, retention and enhance your company’s growth!

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